The finest pianos are largely manufactured by hand, and that is how we rebuild them: one at a time (unlike larger "mass-production" rebuilding shops). We use the finest available parts, many (such as the strings, pinblocks and soundboards) custom-built for each instrument. Our re-manufacturing process includes refinishing the case as well as the cast-iron plate inside. All the lettering and logos are meticulously restored, and when we can't repair old ivory, we can replace it with unused, legally imported ivory of excellent quality.

We cater to the requirements of the professional pianist and specialize in instruments for performance spaces and recording studios, as well for the homes of the serious amateur.

Our rebuilding process will produce a piano that has structural integrity and musical quality equal or superior to a new instrument. Your rebuilt piano will maintain its value for another lifetime. Click here for more details.

Using Precision TouchDesign®, it is possible to re-balance a grand piano's action to produce a dramatically improved feel in the keyboard. An uneven action can be evened out, a very "heavy", hard-to-play instrument can be made more responsive, and a keyboard that is too light in touchweight can be made to feel solid and controllable. Precision TouchDesign provides a method of balancing the weight of the various components of touch. Using computer analysis, a touch design recipe is produced that matches the precise amount of leverage in the action with the weight of the action parts and keys. By evening out the weight of the action parts and hammers, and by controlling the amount of leverage through small changes in the geometry of the action, significant changes in touch are produced that provide an extremely even and precise feel to the touch. These techniques can be used in both rebuilding an old Steinway or in improving an instrument fresh from the factory. David Stanwood has achieved significant acclaim from professional pianists worldwide for his methods of balancing grand piano actions. We believe these methods represent a significant improvement in the development of the grand piano.

Our technicians are available on a limited basis for home tunings and small-scale in-home repairs on grand pianos in the Triad area. We highly recommend installation and use of humidity control systems and string covers, and we are happy to order and install them for you. See below for more about tuning, voicing, and regulation.

Concert instruments are high-performance machines, and performing artists make special demands on the instruments they use; our technicians will consult with you about your expectations for the piano and the acoustical properties of the performance space and perform the necessary tunings, voicing adjustments, and regulating. Arrangements can be made to have a technician on call during the performance or recording session (within the southeastern US).

Any instrument, whether in a home, a church basement, or a concert hall, needs regular maintenance. Ideally, two tunings a year are sufficient given the seasonal climate changes in North Carolina. Voicing and regulating, which determine how the piano sounds and feels, should be checked routinely and adjusted on a regular basis.

We are able, on a limited basis, to offer clients a "matching service" between them and pianos we happen to know about. We also occasionally have a small number of restored pianos for sale. Click here for more information.